— 05 / Contact

# Plan your repair.

Start with your port, timing and equipment issue. Prepare an enquiry below or contact a service desk directly. For urgent support, call our Hong Kong line.

[Prepare an enquiry](https://v0-preview-mu-seven.vercel.app/en/contact#inquiry) [Urgent support · +852 6393 0630](tel:+85263930630)

— Repair enquiry

## Tell us what needs repair.

Share your port, timing and equipment issue. We will help you prepare an email for the right service team.

- Describe the equipment and issue

- Prepare the email for your service team

- Attach available records and send

[Urgent support · +852 6393 0630](tel:+85263930630)

Email your port, timing, contact details and equipment issue to our technical team. Attach photos or drawings where available.

[tech@grand-ocean.hk](mailto:tech@grand-ocean.hk)

— Hong Kong · HQ

[+852 6393 0630](tel:+85263930630)

Dispatch trunk · 24/7 · commercial intake · cruise entry

— China · Mainland

[+86 159 0168 1000](tel:+8615901681000)

China-mainland business · direct line to Gerry Gao (MD)

— Zhoushan engine base

[+86 189 1822 7989](tel:+8618918227989)

Zhoushan engine base · on-site technical dispatch

— 02 / Inbox routing

## Inbox by desk.

Use the relevant inbox for your service. Include the equipment details, port and required date. For urgent enquiries, call +852 6393 0630; our team will confirm availability and next steps.

— General [info@grand-ocean.hk](mailto:info@grand-ocean.hk)

General enquiry — use this if you are not sure which desk to write to

— Technical [tech@grand-ocean.hk](mailto:tech@grand-ocean.hk)

Technical service · survey · merchant-ship on-site support

— Cruise [cruise@grand-ocean.hk](mailto:cruise@grand-ocean.hk)

Cruise desk · instrument calibration · hotel parts · water analysis

— Laser cladding [laserepair@grand-ocean.hk](mailto:laserepair@grand-ocean.hk)

DNV-approved laser cladding · quotation and sample assessment

— Main engine [tech@grand-ocean.hk](mailto:tech@grand-ocean.hk)

Zhoushan Engine Service · WinGD / MAN-ES / Wärtsilä. Our technical team routes main-engine enquiries.

— MD direct [gerry.gao@grand-ocean.hk](mailto:gerry.gao@grand-ocean.hk)

Gerry Gao · Managing Director · strategic partnerships direct

— 03 / Office addresses

## Where to post something.

For physical mail, contract originals and samples, please ship to the relevant office. Mark every parcel "Grand Ocean Marine" and the addressee's name.

— 01 / HQ

Hong Kong

HQ · Dispatch

Flat 102, 1/F, Office Building,
Yiu Lian Dockyards,
1-7 Sai Tso Wan Road,
Tsing Yi Island,
Hong Kong

Tel +852 6393 0630

Email info@grand-ocean.hk

BR No. 593310-A342

— 02 / Engine

Zhoushan

Engine base · Workshop

Room 103, Building 3
Wanma (Zhoushan) Smart Industrial Park
29 Binhe Road, Dinghai Industrial Zone
Dinghai District, Zhoushan, Zhejiang, China

Tel +86 18918227989

Email tech@grand-ocean.hk

— 03 / Subsidiary

Shanghai

Subsidiary · Oceanward

Building C, 888 Huanhu West 2nd Road
Lingang New Area
Pilot Free Trade Zone, Shanghai
Shanghai Oceanward Maritime Service Co., Ltd

Workshop 66 Jinwen Road · Pudong

Scope Laser cladding

— 04 / Legal entity

## For your compliance folder.

Company name

Grand Ocean Marine and Offshore Service Co., Ltd

incorporated in Hong Kong

BR No.

593310-A342

CR No.

5512210

HK VAT

67943948-000-07-22-3

DNV Customer

10725871

LRQA Cert

10557352

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Language: en